ZIMPOST says the Covid-19 pandemic has opened opportunities for it to expand its digital operations (e-commerce) in response to the ever-increasing service demands. Sifundo Moyo, the state-owned postal and courier services company’s postmaster general said it has seen a spike in e-commerce volumes lately.
“Zimpost is positioning itself to ensure that we increase our presence in the e-commerce space, as we speak I think (during this) lockdown we have moved close to 10 tonnes of parcels that have been bought online …,” Moyo said.
“Whereas the Covid-19 pandemic might look like a damper, for us we believe it is actually a spring board from which we can come out from the ashes and provide services. “If you look at it, … people … are no longer comfortable getting into congested places … shopping centres where they will be meeting with so many people and would rather be buying online and this is a global phenomenal,” he said.
The postmaster general said Zimpost has always been focused on “delivering possibilities. “We now want to make sure that our services get to be provided on the digital platforms. “We want to be a digital post office that would facilitate e-commerce transactions, e-government services … “We are also looking forward to ensuring that we gain relevance in the communications sector and we continue to facilitate linkages between Zimbabwe and the rest of the world,” he said.
Moyo further said demand for Zimpost’s international money transfer services has also been growing of late. “We have been able to reconnect with some of our partners during this period and going forward, we see ourselves having big role to play in this space”. The company is among five key State-owned enterprises that government has targeted for privatisation.