ZIMBABWE’S insurance and pensions industry is still suffering from low consumer confidence due to legacy issues, particularly the loss of value after the conversion of insurance and pension values from the Zimbabwe dollar to the United States dollar in 2009, the sector regulator has said.
This comes after the Insurance and Pensions Commission (Ipec) recently said that the industry was now ready to compensate thousands of policyholders who lost their life savings after stakeholders agreed on the compensation roadmap.
“Fair treatment of consumers is key in restoring confidence in the insurance and pension sector,” Ipec commissioner, Grace Muradzikwa, told a recent webinar while unpacking the Consumer Protection Act thi
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