Tendai Kamhungira 
ZIMRE Holdings (Zimre) plans to restructure its business to build resilience in case macro-economic shocks prevailing in Zimbabwe and the region persist. The Financial Gazette News Editor, Tendai Kamhungira (TK), spoke to the company’s recently appointed chief operating officer, Chakanyuka Nziradzemhuka (CN), to get insights into the restructuring exercise and how the company has been dealing with inflationary headwinds, among other issues. Below are excerpts of the interview:
TK: What does the recently announced restructuring exercise involve?
CN: Our restructuring initiatives have been focused on a number of critical areas. Business reorganisation and process re-engineering are being implemented to manage costs of delivering service. This involves an integration of business structures to do up with a singular shared service setup that supports all the business units. This eliminates duplication of roles and optimises human capital productivity and rewards. In addition, the activities involve putting strategic assets in positions where they will best exploit opportunities to create value for shareholders and customers, mostly pensioners we serve. Lastly, the customer touch points are critical and deepening the experience is another, we have strengthened the business against shocks. This has been achievable through integrative pursuits into one of the leading Brokers, WFDR Risk Services, a relationship we believe will go a long way in growing free cash flows for the group.
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