ACCORDING to the World Bank’s 2021 Global Findex Database report, the share of adults making or receiving digital payments in developing economies grew from 35 percent in 2014 to 57 percent in 2021. While many Zimbabweans are familiar with the ability to send money from the diaspora into Zimbabwe, few are aware that it is also possible to remit from Zimbabwe to South Africa. Our features editor Emmerson Njanjamangezi (EN) sat down with Access Forex chief of marketing Shingai Koti (SK) to understand why remittances are becoming increasingly important and how Access Forex is forging the way to financial inclusion.
EN: Access Forex seems to be on an expansion drive, how big is the fintech now?
SK: Locally we have a physical network of over 200 points and if you include our popular retail pay-in partners in South Africa like PEP and Shoprite, that number can easily reach 5 000. However, to really understand our scale and capacity you need to look at all the digital channels we offer across all our three corridors. These channels take us directly into the phones and pockets of Zimbabweans sending and receiving money in South Africa, Zimbabwe and the United K
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