ZIMBABWE’S internet penetration rate has reached 73,3 percent, but a significant connectivity divide persists – particularly in rural areas.
This comes as the country aims to increase internet penetration to over 75 percent by 2025. Marketing manager at Powertel Communications, Prosper Mutswiri, discussed this gap during a Zimbabwe National Chamber of Commerce (ZNCC) webinar.
He noted that while urban areas have better access, many rural communities are left behind as network operators often prioritise areas with faster returns on investment. Mobile penetration stands at 97,5 percent, with 14,7 million active mobile subscribers.
The country has 10,6 million internet data subscribers and 310 000 active fixed subscribers. Smartphone penetration is currently at 55 percent.
Mutswiri acknowledged positive initiatives by the Postal and Telecommunication Regulatory Authority of Zimbabwe (Potraz), including the Universal Service Fund and community information centres, which aim to improve access. ZNCC president Mike Kamungeremu emphasised the business community’s role in addressing the digital divide, calling for innovative solutions and infrastructure investment to reach all areas of Zimbabwe.
“However, we cannot ignore the reality that not all areas of our beloved Zimbabwe have equal access to affordable and reliable connectivity. This digital divide presents significant challenges for businesses and individuals alike.
“It is our collective responsibility to explore innovative approaches, invest in infrastructure, and develop solutions that expand access to connectivity across all corners of our nation,” he said.
Potraz is working to relocate towers for improved connectivity in marginalised areas. The telecom sector faces a foreign currency shortage, hindering equipment imports and network upgrades. Telecom companies owe over US$1 billion in legacy debts to foreign suppliers.