We’re here to protect consumers, business entities’ rights: Muranda

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With the Consumer Protection Commission (CPC) now in full swing, our News Editor Tendai Kamhungira (TK) sat down with the commission’s CEO Zororo Muranda (ZM) to discuss its mandate as well as its future plans. Below are excerpts from the interview:

TK: Congratulations on your new position! Can you kindly tell us what is the Consumer Protection Commission (CPC)?
ZM: Thanks, Tendai. The Consumer Protection Commission was established by the government through the enactment of the Consumer Protection Act (Chapter 14: 44) in December 2019. It is a commission operating under the ministry of Industry and Commerce. Its governance is under a body of commissioners that was appointed by… the President of the Republic… Emmerson Mnangagwa, as applies to all public entities. The Consumer Protection Act came into being following the repeal of the Consumer Contracts Act (Chapter 8:03).c